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KatieAnswered on June 21, 2021 06:37 PM
Hello - I am filling out a form and am unable to select select a radio button in a terms and conditions section. See screenshot below.
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burakyilmaz JotForm DeveloperAnswered on June 22, 2021 04:27 AM
Hi,
I checked your form, and the issue is caused because you have added a single-choice question, and that is the reason why your users are not able to unselect it. You should add multiple-choice questions or add another choice in the existing field.
Please look at the following cloned form where I have added multiple-choice questions and see if it works as expected https://form.jotform.com/211721322699961.Feel free to clone this form for a closer look, and you can follow the below steps for cloning.
- Go to the My Forms page.
- Click the Create Form button.
- Select Import Form from the options.
- Select From a web page.
- Enter the URL of the form that should be cloned.
- Click the Create Form button.