Re-submission

  • Profile Image
    solstice_moscow
    Asked on June 29, 2021 at 12:31 AM

    Hello. How to re-submission to Webhook? i use webhooks, but sometimes my bot offline and Submissions drops to table...how to automate this process? Schedule submissions flow.

  • Profile Image
    Rehan_F
    Answered on June 29, 2021 at 08:02 AM

    Greetings,

    If I understood correctly you'd like to send a submission to the webhook again? Your bot goes offline and the submission is not sent to the webhook?

    Kindly share the form URL as well.

    Kindly tell us your concern in more detail so we can assist you further.

    Thanks

  • Profile Image
    solstice_moscow
    Answered on July 01, 2021 at 12:08 PM

    Yes.


    1. Sometimes my bot is offline. How to re-send submission:

    a) Manual

    b) Setup automatically with scheduler or another way


    https://form.jotform.com/211488459485369

  • Profile Image
    Laura_L
    Answered on July 01, 2021 at 04:31 PM

    Hi,

    You should be able to re-send the submissions by triggering webhooks when editing the submission.
    On submission edit, webhooks will have a "submissionEdit" flag.

  • Profile Image
    solstice_moscow
    Answered on July 08, 2021 at 06:20 PM

    Hello.


    Mmm, it is unlikely there will be a change, now just fill out the form once and send the data, the customers do not know what happens next. uploaded data or not. if the bot does not work at the time of submission, that's it ... repeatedly no one sends, given that they do not know about it.


    it would be logical to make a scheduler and poll servers for new submissions on schedule


    there is no such thing?


  • Profile Image
    Rehan_F
    Answered on July 08, 2021 at 11:06 PM

    Greetings,

    Unfortunately, we do not have such a system available that would resend submissions. You can try editing the submissions and then updating them.

    Should you have any other questions then please let us know.

    Thanks

  • Profile Image
    solstice_moscow
    Answered on July 08, 2021 at 11:24 PM

    ok, I will look for another way


    PS. you can close this ticket