Conditional fields not showing up in Airtable

  • Profile Image
    darliechloe2
    Asked on June 29, 2021 at 03:19 AM

    Hi there,


    My conditional questions doesn't show up via your direct integration with Airtable.

    1624951135_60dac95f6762c_


    How to do? Thanks!

    Or do I add a Formula Field that string together Kid1Age-Kid1Gender-Kit2Age-Kit2Gender-Kid3Age-Kid3Gender-Kid4Age-Kid4Gender ?

    Please provide the right syntax perhaps coz I've tried to do and spent a lot frustration... and still can't do it. I just want the Jotform info all well-zapped into Airtable. (especially this KidsAge information. In a string or TEXTJOIN preferrably.


    Thanks!!

    Chloe


    P.S. I've read and watched your following link already..... I guess I need more help. Thanks!

    https://www.jotform.com/answers/2356922-i-am-doing-a-zapier-integration-and-trying-to-zap-a-conditional-question-to-airtable




  • Profile Image
    Michal
    Answered on June 29, 2021 at 08:48 AM

    Hello!

    I will address the field concatenation you've requested in a separate thread.

    As for the conditional fields not showing up in Airtable, this is because they're not connected in the integration.

    I can see that they are disabled when trying to connect them - is this the issue?

    If so, this is caused by the fact that the field types are mismatched in Airtable and Jotform - the field in Airtable is a text field, while the one in Jotform is a Number field - please change the corresponding fields' types in Airtable to Number fields and check if that fixes the issue:

    133036_1.png

    133037_2.png

    Let us know how that goes,

    Thank you!

  • Profile Image
    darliechloe2
    Answered on January 26, 2022 at 10:05 AM

    Thanks Michael - your answer was useful! Thanks for the tips!

    Best,

    Chloe