stanfill.alexAnswered on June 29, 2021 03:52 PM
How does one delete "More Actions" option from "Approve" & "Deny" email notification?
Cecile JotForm SupportAnswered on June 29, 2021 10:55 PM
Thank you for contacting support.
Kindly go to your Approval Element Properties by clicking the gear icon > General > Click Edit to Customize Approval Request Email. From there, try deleting the More Actions button.
Kindly give it a try and let us know how it goes.
stanfill.alexAnswered on June 30, 2021 08:22 AMMore actions still there. Tried deleting more actions this morning on multiple tiers without success this morning.
Cecile JotForm SupportAnswered on June 30, 2021 09:39 AM
I did some tests and it appears that More Action button cannot be deleted. Even deleting it in the email's source code did not work.
Let me escalate this issue to our backend team for further investigation. Once we receive an update, we'll notify you immediately.
Should you have any other concerns, kindly let us know.
stanfill.alexAnswered on June 30, 2021 11:33 AMThanks for the help. The more actions options wasn’t their last week. See photo.
Gaetan JotForm SupportAnswered on June 30, 2021 04:29 PM
There has been new additions indeed.
My colleague reached out to our developer's team so that they can fix this issue.
Thank you for your patience
consultoriahalconAnswered on July 08, 2021 10:28 AM
Richie JotForm SupportAnswered on July 08, 2021 01:04 PM
I have moved your inquiry to a new support ticket.
Kindly follow this link https://www.jotform.com/answers/3209177
JuventusAcademySVAnswered on July 25, 2021 06:13 PM
I would like to delete this "More Action" button too, but I can not ;-(
Patrick_RAnswered on July 26, 2021 02:01 AM
We'll update this ticket as soon as there is an update on this issue.
aysenurkazokogluAnswered on July 29, 2021 06:36 AM
Is there any news regarding this issue?
Richie JotForm SupportAnswered on July 29, 2021 07:45 AM
Hi aysenurkazokoglu, if you're referring to the more action button to be deleted, the feature is still pending and we cannot give an ETA when this feature would be added.
Once we have further information, you will be notified in this ticket.
Alex StanfillAnswered on July 29, 2021 08:37 AM
figured out a way to remove “more actions” button.
modify the approval flow on iOS device. Go to approval flows. Delete the more actions option. Save & publish.
aysenurkazokogluAnswered on July 29, 2021 09:30 AM
wow, this works! thank you!
Richie JotForm SupportAnswered on July 29, 2021 12:12 PM
Hi Alex , thank you for the work around you have shared.
If you need further assistance, let us know.