Shipping calculations not adding properly

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    NunoErin
    Asked on July 01, 2021 at 02:10 PM

    Hi,

    I enabled shipping and configured the shipping costs, but they are not being added to the shipping cost below the subtotal.

    Would you take a look at the form called Support Order Form and let me know how to fix?

    Thank you!

    Erin

  • Profile Image
    Billy_G
    Answered on July 01, 2021 at 08:33 PM

    Hi there!

    I hope you're doing well and thanks for reaching out.

    I've tested out your form and the shipping costs calculates properly based on my tests. Perhaps, I've missed something? In that case, please elaborate on your inquiry further so we can further investigate.

    Additionally, I saw that the first 2 products don't have shipping costs. Is this intentional?

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    We'll be waiting for your response.