Forms disabled, tried to get in and changed password, but now suspended

  • Kenrya
    Asked on July 6, 2021 at 8:13 PM

    Hi,

    I hope you're well. On of our forms are giving this error: "Form not found. This form is disabled." And I'm guessing the other two are as well.

    I tried to log in to see the problem, but password didn't work. Reset it, but it said it was suspended. Can you please help me to access the account and also figure out why the forms are unavailable?


    Many thanks,

    Kenrya

  • Girish JotForm Support
    Replied on July 7, 2021 at 5:52 AM

    We apologize for the inconvenience.

    It seems that your account may have been mistakenly suspended by our phishing detector tool.

    Your account has been activated now.