I haven't used any submissions this month but it telling me my form has exceeded its allocated quota

is it 100 entries total or per month on the free account?

we are a community group and cant afford to pay monthly charges.

We would like to apologize for any inconvenience. I have checked your account and it has an active status. It is also not near its limits.

Kindly check your forms again and feel free to let us know if you need any further assistance.