HIPAA Compliant Acct Questions

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    Asked on July 16, 2021 at 10:52 AM

    Hi there,

    We already have a Bronze account but we now need to upgrade to Silver for HIPAA compliance for just one form we'll be creating. Because we already have 24 forms under our Bronze account, I am wondering how the upgrade will effect those forms that are in use (and don't need to be HIPAA compliant) and also, what happens when we don't need HIPAA compliance any more and want to downgrade back to Bronze? Will there be any issues with our existing forms when that happens?



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    Answered on July 16, 2021 at 02:10 PM

    Hello Denise,

    Thank you for reaching out.

    Regarding the switch to HIPAA, there are a few changes that you might consider, especially regarding the emails and the integrations.

    We have written a full guide that details all the changes and pitfalls regarding the switch to HIPAA: https://www.jotform.com/help/717-enterprise-regular-server-vs-hipaa-compliant-server

    Best regards