No download possible

  • Devonport_Family
    Asked on July 20, 2021 at 11:45 PM

    Hi there,


    We need to download the new enrolment forms, but we are not able to download it into a pdf.

    We can print it and/or print it into a pdf document but this isn't the right lay out.

    Can you look into the problem please, Thanks!

    Regards

    Aletta


    1626839128 60f7985851bca  Screenshot 10

  • Sonnyfer JotForm Support
    Replied on July 21, 2021 at 4:20 AM

    Hi there - Apologies for the inconvenience.

    We earlier had an issue relating to PDF not downloading but is now fixed per our developers.

    Kindly check again and let us know if you need further assistance.