Payment Submissions

  • BigLeague
    Asked on July 22, 2021 at 3:05 PM

    Hey, got an email today that we're near our limit in Payment Submissions. I'm confused because we had many more in April and May than we have in July with the same plan, but never reached any limit. Did something change?

  • Vick_W Jotform Support
    Replied on July 23, 2021 at 12:00 AM

    Greetings,

    As per our records, the payment submissions you've already used for this month are 183 out of 190. This is why you've received an email about this. To increase the payment submissions limit you'll have to upgrade to a higher plan.

    Let us know if you have any questions.

    Thanks

  • BigLeague
    Replied on July 23, 2021 at 1:07 AM

    Sounds good. But my question is, did something change since April on this?

  • Vick_W Jotform Support
    Replied on July 23, 2021 at 2:37 AM

    Hi there,

    There has been no change since April. You may have received more submissions than the previous couple of months.

    Thanks