Not receiving the original PDF attachment

  • Danielle McCall
    Asked on July 22, 2021 at 9:00 PM

    I have two forms set up and I’m not receiving the original PDF as an attachment in the email notification

    Page URL: https://form.jotform.com/212017007846146
  • Ariel JotForm Support
    Replied on July 23, 2021 at 5:14 AM

    Hello,

    Our apologies for the inconvenience.

    There was an issue that affected PDF-related features. The issue should be fixed by now.

    I've cloned your form and it's working fine on my end.

    1627031591 60fa88279a318 Screenshot 10

    Let us know if the issue persists, and we will be happy to have another look.