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fbuysAsked on August 19, 2021 at 9:14 AM
Hi, I am trying to edit my approval emails in my workflow and each time I click on of the approvals after the first int he chain, I jsu get a blank screen. Th notifications I can access and edit bu the approvals are not accessible. It is quite an extensive workflow and don't want ot have to redo everything again.
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Tommi_NReplied on August 19, 2021 at 11:50 AM
Hi fbuys,
Can you perhaps take a few screenshots about these issues. I am not able to reproduce anything mention. The only erroneous thing I found is one deleted field left these conditionals. You can remove it by reselecting the fields.
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fbuysReplied on August 19, 2021 at 1:31 PM
Hi, if I go to approval workflow and click ont he one highlighted or any other one after it
I thne redirect to this blank page the side bar that normally appears no longer does
The notifications all work finr and can be editted bu the approvals no longer are accesible
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Jovanne JotForm SupportReplied on August 19, 2021 at 5:56 PM
Hi,
Please allow me some time to check on this and I will get back to you as soon as I have more information.
Thank you.
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Jovanne JotForm SupportReplied on August 19, 2021 at 9:40 PM
Hi,
I've checked your Approval workflow, and I could replicate the issue. I will report the issue to our backend team for further checking. We will inform you here as soon as we have more information.
Our apologies for the inconvenience.
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fbuysReplied on August 20, 2021 at 2:26 AM
Thanks Jovanne
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Servet Product ManagerReplied on August 23, 2021 at 2:10 AM
Hi fbuys,
We have fixed the 'blank screen' problem with your flow, sorry for inconvenience.
If you experience any problems or have any questions about it, please get in touch with us.
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fbuysReplied on August 23, 2021 at 9:08 AM
Thanks a mil, appreciated.