Issue with reCAPTCHA not clickable

  • Profile Image
    Julia_Smith_jsmith
    Asked on August 27, 2021 at 02:31 PM

    Hi,

    one user tried to complete my form on a mobile device and the button for "I am a Human" was not clickable for her (she tried many times), so she was not able to submit the form.

    Could you look into this?


    Thank You

  • Profile Image
    Cecile
    Answered on August 27, 2021 at 06:49 PM

    Greetings,

    Can you please embed your form using iFrame?

    Guide: Getting-the-form-iframe-code/

    Kindly give it a try and let us know how it goes.

    Thank you.