How can I re-send an email to the approver?

  • pac_dst
    Asked on September 7, 2021 at 4:35 PM

    I have an approval workflow on my form. The approver said she did not get notified it was ready for her approval. How do I get the system to re-send the approve/deny email to her?

  • Patrick_R
    Replied on September 8, 2021 at 4:17 AM

    Hi there,

    You can re-submit the form using its edit link; this will re-trigger the approval flow.

    Here's a sample link: https://www.jotform.com/edit/submissionID

    You need to replace the correct Submission ID by following this guide: Where-to-Find-the-Submission-ID

    Please try it and let us know if you need further help.

    Thank you!

  • pac_dst
    Replied on September 9, 2021 at 8:06 AM

    That worked.. thanks!