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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Freshbooks sync

    Asked by techlabco on March 05, 2014 at 01:59 PM

    I am new to freshbooks and have been talking to them. They said that JotForm has the ability to, upon user form completion, create a new client account/create an invoice and (very importantly) create a "project" for that new user so our techs can see the "project" so they can work on that client's ticket and log in their time correctly. 


    How can I do this? I see the Integrations tab but when I get to the freshbooks url...I am confused because on your integration steps...it says enter User Name but it is indicated with a URL addy. I assumed this was supposed to be the URL not the username so I entered our URL for the freshbooks but it doesn't see that either. Sorry, it's confusing! 


    Can you help me out?

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    Answered by EliezerN on March 05, 2014 at 03:51 PM


    You can find our Freshbook integration description in our app list here: http://apps.jotform.com/app/freshbooks_integration

    In the field where your username is required, you need to enter the company name, which is the one that appears in the URL of your Freshbook account under the Settings page: 

    In my case it is nslife, so I must use that one (not the whole URL) to build the integration.

    I hope this helps. Please inform us if you still need assistance with this inquiry.


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    Answered by techlabco on March 05, 2014 at 04:08 PM

    Thanks ElieznerN! I got that now. So, I guess my biggest question now is, I selected create Contact and Invoice for Freshbooks but I am trying to figure out how a password can be setup for the user on Freshbooks from this automated contact creation. maybe I need to call them for this question. 


    **Also, do you JUST HAPPEN to know if there is a way to make the form unavailable during certain hours, days, etc? 

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    JotForm Support

    Answered by TitusN on March 05, 2014 at 05:42 PM


    Thank you for the feedback.

    You can set access persmissions for the contacts you collect for freshbooks through your form by following this help guide from Freshbooks.

    About limiting the form from access on certain days - that may not be entirely possible, but you can set a date when the form will become unavailable, then activate the form when you need it, here's the guide for that.

    Let us know if this helps.

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    Answered by techlabco on March 10, 2014 at 03:49 PM

    thanks guys! I am looking into right now. 

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    Answered by techlabco on March 10, 2014 at 04:24 PM

    Awesome. I have everything going!