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  • Profile Image

    I am having issues with one of the fields in my form

    Asked by ActionTarget on March 06, 2014 at 11:06 AM

    We have a request a quote form on our website (url of the form listed below). I have the conditions set up so that if someone selects Canada as the conuntry, then a Province field will appear and a person can select the correct province. However, we recently received a form from someone who had clicked on United States as the country, but the Province field also appeared. I cannot replicate this issue. This ia a problem because there is a different sales rep for the US and Canda. If you could help, I would appreicate it. 

    Page URL:
    http://www.actiontarget.com/request-quote

    problem different select then
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    Answered by Carina on March 06, 2014 at 12:59 PM

    I checked your conditions and they seem fine. I also could not replicate this situation but I will forward this question to our development team so they can look better into this.

    Once they have an answer you will get an update through this thread.

    Let us know please if you need more assistance.