What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Is there a yearly payment option? Is there the option to pay by check?

    Asked by ecenbark on March 07, 2014 at 11:03 AM

    Our organization is transitioning away from credit card use. I'm interested in knowing if there's other payment options and if we can subscribe to a yearly subscription.




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    Answered by pinoytech on March 07, 2014 at 12:46 PM

    Yes, we have yearly payment option. Just want to inform you that for Check/PO/Wire Transfer, we have a minimum of $100 for subscription so you have to upgrade either:

    PREMIUM Bi-yearly PLAN https://www.plimus.com/jsp/buynow.jsp?contractId=1693526

    ECONOMY PLAN - https://www.plimus.com/jsp/buynow.jsp?contractId=3173680

    PROFESSIONAL PLANhttps://www.plimus.com/jsp/buynow.jsp?contractId=3135328

    If you need further assistance, please let us know.

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    Answered by ecenbark on March 07, 2014 at 03:50 PM
    I tried transitioning payment for my JotForm service from credit card to
    Check/PO. It doesn't seem to allow. I selected the 2 year subscription
    option, but only allows payment by credit card. Is paying by check or PO
    really an option? When I talked to the Plimus representative, she said they
    don't offer a pay by check option for a recurring payment.
    Please help,
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    JotForm Support

    Answered by jonathan on March 07, 2014 at 05:19 PM

    Hi Kim,

    Are you trying for the 2 year Premium plan? It should be available like this

    (click image to enlarge)


    Premium plan might not be an available upgrade option for you because you are currently at Premium subscription plan already.

    To change your current subscription from Monthly to Bi-yearly, we have to cancel it first and set back to Basic/Starter plan. Afterwards, you can just re-upgrade to 2 Year Premium using Check/PO payment method.

    Inform us if we can proceed with the process of cancellation of the existing subscription.



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    Answered by BexleyLibrary on March 17, 2015 at 09:29 AM

    Jotform support, 

    When you click on "Check/Purchase Order/Wire Transfer", it takes you to a new screen that only gives three payment options: "Credit Card, Phone, or Fax". It does not even give a way to pay by check. Can you clarify how to actually pay by check since it does not give a viable option after clicking "Check/Purchase Order/Wire Transfer"?

    Thank you

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    JotForm Support

    Answered by Welvin on March 17, 2015 at 11:21 AM

    Hi @BexleyLibrary,

    We will answer your question to this thread: http://www.jotform.com/answers/534791.

    Thank you!