renew jotform subscription with paypal

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    micahp20
    Asked on March 07, 2014 at 06:53 PM

    my renewal is coming up in May I paid through paypal how do I update my CC or billing info ? 

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    EltonCris
    Answered on March 08, 2014 at 12:46 AM

    Hi,

    Your subscription is still active as of checking. It will automatically renew on May 03, 2014 so you do not have to do anything else. Please make sure you have sufficient balance on your account during that day and everything will be fine. I think it is not necessary for you to update your billing info since the payment is processed over Paypal but here's how to check your billing info. http://www.jotform.com/myaccount/billing

    Regards!

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    micahp20
    Answered on March 08, 2014 at 01:00 AM
    I know where do I change my CC info.??
    Sent from my iPhone (please excuse me for misspelled words/run on sentences/non sense words or shortened words)
    ...
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    EltonCris
    Answered on March 08, 2014 at 02:59 AM

    @micahp20

    Sorry for not being clear. Since your payment was processed/paid over Paypal, you have to change your CC information on the Paypal side. Please login to your Paypal account and update your CC info under Profile.

    Check this screenshot:

    Let us know should you have further questions.

    Regards!