Publish > Invite by Email: Can the email invitation be white labeled or customized?

  • RedRoverPromotions
    Asked on October 19, 2021 at 4:24 PM

    Hello,

    We want to send email invitations to a specified list of recipients who are authorized to submit a form.

    We have a paid subscription. Is there a way to have the Jotform header removed from the body of the email they receive?


  • Parker JotForm Support
    Replied on October 19, 2021 at 6:30 PM

    Hello,

    Are you referring to the invite by email in the assign form in the publish section?

    1634682539 616f46ab91a61  Screenshot 10

    Unfortunately there's no way to change this email. If you would like I could make a feature request however we wouldn't be able to guarantee that it gets added or be able to provide an ETA of when it would get implemented if it does.

  • RedRoverPromotions
    Replied on October 19, 2021 at 6:58 PM

    Okay. Thanks. Yes! That would be a wonderful feature request.

    The use case would be that we know exactly who is supposed to receive a gift. We are inviting them (via an email) to choose their gift. If this could carry the client's branding instead of Jotform graphics, that would be something we'd really enjoy.

    The purpose for sending the email vs. a link to the form is that only the people who are supposed to receive it would receive it and it couldn't be forwarded and filled out by miscreants. ;-)

  • Elton Support Team Lead
    Replied on October 19, 2021 at 9:55 PM

    We understand that you prefer the invite by email feature for privacy concerns so I have escalated this as a feature request. I presume you want the following highlighted parts on the invite email to be replaceable or customized with your own branding.

    20211020094906r2 Screenshot 10
    Once this is made possible in the future, we'll inform you here.

  • RedRoverPromotions
    Replied on October 19, 2021 at 10:00 PM

    Yes! That would be wonderful. And also this part--- the illustration.1634695227 616f783b062ba Capture Screenshot 10

  • Tommaso_F
    Replied on October 20, 2021 at 2:04 AM

    Hello there,

    Jotform reviews all feature requests we get and we spend a lot of time researching and working on new features, but at the moment, I don't have any details on if, or when, this will be released as we don't have a public road map. Whenever we do release new features, we'll announce them to all interested customers. We appreciate your interest and input!