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    The thank you email confirmation I created is not the one responders are seeing. How do I link these?

    Asked by KrisMickelson on March 11, 2014 at 10:15 AM
    email
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    Answered by pinoytech on March 11, 2014 at 10:58 AM

    Hi Kris,

    I've clone your form to investigate the issue, but unfortunately I wasn't able to reproduce it. Its working fine on my end. The thank you email message that I'm seeing in your Autoresponder is the same with the message that I received. 

    Can you please try this workaround to fix the issue?

    1. Edit your form

    2. Delete/remove current Autoresponder

    3. Clear form cache

    4. Create a new Autoresponder

    5. Save changes.

    If the said issue still persist, please do let us know.

    Thanks!