What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    URGENT: Thank You page not working, Emails not sending

    Asked by ebartosh on March 11, 2014 at 11:07 AM


    For all of my forms, instead of my normal thank you page showing up after a submission, my users are seeing what is shown in the screenshot below. Also, email confirmations are not being sent. Please help as soon as possible, thank you!

  • Profile Image
    JotForm Founder

    Answered by aytekin on March 11, 2014 at 11:11 AM

    Really sorry about that. One of our developers made a bad commit and I think that caused the problem. 

    I have now tested the form and it seems to be working fine.

  • Profile Image

    Answered by ebartosh on March 11, 2014 at 11:16 AM

    Thank you very much!! Whew!