What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    What happens when you hit the limit of submissions?

    Asked by 6795jr183 on March 11, 2014 at 09:49 PM
    Submissions limit of submissions
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    JotForm Support

    Answered by jonathan on March 11, 2014 at 10:19 PM

    Hi,

    If you meant the account submission limits -- it will temporarily disable your account and prevent forms from receiving submissions.

    To correct the Overlimit status, you either upgrade to higher plan(more limits)  

    OR delete submissions then inform us so that we can re-activate the account.

    By default, the system will send alert before the account can even exceed limits -- this will provide the chance for adjustment. 

    Hope this answers your question. Inform us if there are further inquiry.

    Thanks.