How to use Ink File Picker with Camera Roll - I don't seem to have the option to choose this Service

  • Microstar
    Asked on March 12, 2014 at 11:15 PM

    When I use the Ink File picker I get the following options for Service to use - how can I choose Camera Roll from an I Phone.

    I am a novice but it seems this is possible based on other questions. Am I missing something. I hope it is just something simple.

    Thank you

    Jotform Thread 346278 Screenshot
  • Ashwin JotForm Support
    Replied on March 13, 2014 at 3:42 AM

    Hello Microstar,

    To select a file from camera roll of your iPhone device, you need to just select the "COMPUTER" from the "Please Choose Services" and should allow you to choose image from your camera roll.

    How to use Ink File Picker with Camera Roll   I dont seem to have the option to choose this Service  Image 1 Screenshot 20

    When you click on the "Pick File" it will open a new window where you can click on "Camera" or "Select a file" to select file from your iPhone camera roll.

    Please do a live test on your iPhone and get back to us if you have any trouble. I just tested it and it works fine.

    Thank you!