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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to use Ink File Picker with Camera Roll - I don't seem to have the option to choose this Service

    Asked by Microstar on March 12, 2014 at 11:15 PM

    When I use the Ink File picker I get the following options for Service to use - how can I choose Camera Roll from an I Phone.

    I am a novice but it seems this is possible based on other questions. Am I missing something. I hope it is just something simple.

    Thank you

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    JotForm Support

    Answered by ashwin_d on March 13, 2014 at 03:42 AM

    Hello Microstar,

    To select a file from camera roll of your iPhone device, you need to just select the "COMPUTER" from the "Please Choose Services" and should allow you to choose image from your camera roll.

    When you click on the "Pick File" it will open a new window where you can click on "Camera" or "Select a file" to select file from your iPhone camera roll.

    Please do a live test on your iPhone and get back to us if you have any trouble. I just tested it and it works fine.

    Thank you!