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JAARSAviationStandardsAsked on October 28, 2021 at 2:52 PM
In my form "Waiver to the ISJAO" on page one I have a field with two emails the user can click on. They are fsc@jaars.org and msc@jaars.org. When someone fills out the form, the correct emails show up. However when the PDF is created, the obsolete emails chuck_daly@jaars.org and jim_metzler@jaars.org keep showing up, with both as active email hyperlinks. The settings for that field contain the correct emails. I'm completely baffled.
Chuck
Page URL: https://form.jotform.com/92385650641157 -
Anthony_EvansReplied on October 28, 2021 at 5:21 PM
Howdy Chuck,
It seems that this field existed before the PDF was created and when the emails were updated on the form, the PDF wasn't updated. I have inspected your PDF Editor, and I can see that Chuck and Jim are still listed.
Please update the PDF so the Attached PDF will start displaying correctly. Additionally, if this PDF wasn't heavily modified, you can also just create a new PDF Document and it will pull in the information from the current form fields.
Thank you for your patience and understanding!
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JAARSAviationStandardsReplied on November 1, 2021 at 8:40 AM
Thanks for the guidance, that's what I needed to know.
Chuck