What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form fields are lost.

    Asked by schoolyard on March 14, 2014 at 03:11 AM

    Hello Support,

    yesterday, When i create a form new form and save and check in the browser, today i start remaining form content, but my form content are different, please check attached a screenshot. Form link is same, but form content are blank.

    Please check this link : http://form.jotformpro.com/form/40711795068964?

    We are paid members, my mail id is : info@collaborativemethods.com/chirag@insightmethods.com/info@beehively.com

    can you fix this issue asap.

    Thanks,

    Page URL:
    http://form.jotformpro.com/form/40711795068964?

    Screenshot
    create a form new form form link check
  • Profile Image
    JotForm Support

    Answered by ashwin_d on March 14, 2014 at 08:21 AM

    Hello schoolyard,

    Upon checking your form, I found that there are 177 updates made to your form today and most of the fields were removed. Have you not done these changes? Please check the screenshot below:

    If you want to revert your form to previous version, it is now possible to do so. Please be noted that we have already released the "Revision History" feature. You will be able to see the different versions of your form and revert it to any choice of yours. The following guide should help you:  https://www.jotform.com/blog/95-Introducing-Form-Revisions-Never-Lose-Your-Work-Again-

    Thank you!