What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I have my form results sent to my cellphone readable?

    Asked by caffordable on March 14, 2014 at 03:26 PM

    I can get the notifier sent to my cellphone just fine, but I cannot read the whole message.  What can I do so I can see WHO sent me the message, SEE their phone number, and their COMMENTS?

     

    Thank you.

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    JotForm Support

    Answered by TitusN on March 14, 2014 at 05:59 PM

    Hello,

    Please try changing your notifications to text mode:

    This will remove the tabulation and styling, and send plain text which is readable in cellphones.

    Do you recieve the notifications using SMS?

    Let us know if this helps.

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    Answered by caffordable on March 14, 2014 at 06:24 PM

    That worked, thank you.  But why is it that I get 3 messages?  (all three of them are the same)

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    JotForm Support

    Answered by TitusN on March 14, 2014 at 06:28 PM

    Well,

    you have two email notifications set up on your form.

    You may want to retain one - not sure about the third message though...

    Are you getting them as emails or text messages?

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    Answered by caffordable on March 14, 2014 at 06:32 PM

    I know.  One goes to the email like it is suppsed to, but then 3 messages are sent to the cellphone.

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    Answered by caffordable on March 14, 2014 at 07:34 PM

    I have it figured out. Thank you for all your help.