We are getting constant complaints that people dont receive the autoreponsder or can't download the pdf send to them after they submit the form. T

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    jcommrapidtests
    Asked on October 31, 2021 at 10:36 AM
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    Gaetan_B
    Answered on October 31, 2021 at 10:53 AM

    Hello,

    Thank you for reaching out.


    Please note that we will follow the full issue on the following thread: https://www.jotform.com/answers/3401737


    Thank you for your understanding

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    jcommrapidtests
    Answered on October 31, 2021 at 11:02 AM

    Hi,

    I dont see any reply.

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    Mianala
    Answered on October 31, 2021 at 11:09 AM
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    jcommrapidtests
    Answered on November 06, 2021 at 07:55 PM
    No it is still broken but at this point we are ready to give up on you from
    being able to fix it we have tried too many times already. We will need to
    look into other programs instead.
    ...
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    Katherine_W
    Answered on November 06, 2021 at 08:34 PM

    Hi there,

    I see that my colleague has opened a development ticket on thread https://www.jotform.com/answers/3401737 and that our development team is still working on it.

    To avoid confusion and delays in response, please refer and respond that that thread linked above. I have followed up with our team on the thread linked above.

    For any further inquiries, please respond on the thread linked above.

    Thank you!