We are getting constant complaints that people dont receive the autoreponsder or can't download the pdf send to them after they submit the form. T

Hello,

Thank you for reaching out.

Please note that we will follow the full issue on the following thread: https://www.jotform.com/answers/3401737

Thank you for your understanding

Hi,

I dont see any reply.

Hi there,

My colleague has already replyed you here: https://www.jotform.com/answers/3401737-we-have-many-times-that-we-send-forms-to-people-with-pdf-attachment-and-the-attachment-does-not-go-through-also-it-is-a-hipaa-form-and-we-also-get-c

Thanks.

No it is still broken but at this point we are ready to give up on you from
being able to fix it we have tried too many times already. We will need to
look into other programs instead.
...

Hi there,

I see that my colleague has opened a development ticket on thread https://www.jotform.com/answers/3401737 and that our development team is still working on it.

To avoid confusion and delays in response, please refer and respond that that thread linked above. I have followed up with our team on the thread linked above.

For any further inquiries, please respond on the thread linked above.

Thank you!