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tk3myersAsked on November 1, 2021 at 3:25 AM
When I try to login it says login suspended and my forms is disabled. It wouldnt allow me to enter a ticket either. Somehow my phone is still logged in and submitting a ticket. On the regular computer I get an error message each time. Please reset my account so I can continue to use it and send out my form.
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Patrick_RReplied on November 1, 2021 at 5:40 AM
Hi there,
It seems you recently changed your username and email address. Is that so?
Is this the form you're referring to: https://www.jotform.com/form/213031382263041? As far as I can check, there are no issues with this form or your account.
If you're referring to a different form please pass its URL and also your registered email address; so that we can check it at our end.
Thank you!