i can't use the form

  • Profile Image
    Asked on November 02, 2021 at 01:53 PM

    I have only had 38 submissions how am I turned off?

  • Profile Image
    Answered on November 02, 2021 at 05:16 PM

    Hi, thank you for contacting support.

    It appears that your upload limit reached 313.16MB. Please note that FREE accounts have an upload limit size of 100MB. If you wish your account to be reactivated again, you may try downloading the submissions and deleting them right after to avoid account suspension.

    Please give it a try and let us know if you need further assistance.

    Thank you.