i can't use the form

  • thoughtfuleventssd
    Asked on November 2, 2021 at 1:53 PM

    I have only had 38 submissions how am I turned off?

  • Jovanne JotForm Support
    Replied on November 2, 2021 at 5:16 PM

    Hi, thank you for contacting support.

    It appears that your upload limit reached 313.16MB. Please note that FREE accounts have an upload limit size of 100MB. If you wish your account to be reactivated again, you may try downloading the submissions and deleting them right after to avoid account suspension.

    Please give it a try and let us know if you need further assistance.

    Thank you.