Form has been blacked out

  • Profile Image
    Asked on November 04, 2021 at 04:25 AM

    Hi there,

    When we put in the password to we get this blacked out screen:


    I've tried pressing the "X" in the top right corner but it doesn't respond. I've checked our account and we have not reached our limit. Can you help please? Thank you!


  • Profile Image
    Answered on November 04, 2021 at 05:52 AM

    How have you embedded the form on your website?

    Could you embed using the iFrame code and then check;

  • Profile Image
    Answered on November 24, 2021 at 03:52 AM

    Hi Gerard, it was actually a problem with our server so completely our fault. Thank you for your swift reply, we appreciate it!