Form has been blacked out

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    Megan_Forrest
    Asked on November 04, 2021 at 04:25 AM

    Hi there,

    When we put in the password to https://www.dublincityfm.ie/programmeinfo/ we get this blacked out screen:

    1636014127_6183982fb864a_

    I've tried pressing the "X" in the top right corner but it doesn't respond. I've checked our account and we have not reached our limit. Can you help please? Thank you!

    Megan


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    gerardw
    Answered on November 04, 2021 at 05:52 AM

    How have you embedded the form on your website?

    Could you embed using the iFrame code and then check; https://www.jotform.com/help/148-getting-the-form-iframe-code/?

  • Profile Image
    Megan_Forrest
    Answered on November 24, 2021 at 03:52 AM

    Hi Gerard, it was actually a problem with our server so completely our fault. Thank you for your swift reply, we appreciate it!