Form has been blacked out

  • Megan_Forrest
    Asked on November 4, 2021 at 4:25 AM

    Hi there,

    When we put in the password to https://www.dublincityfm.ie/programmeinfo/ we get this blacked out screen:

    1636014127 6183982fb864a  Screenshot 10

    I've tried pressing the "X" in the top right corner but it doesn't respond. I've checked our account and we have not reached our limit. Can you help please? Thank you!

    Megan


    Jotform Thread 3482469 Screenshot
  • Girish JotForm Support
    Replied on November 4, 2021 at 5:52 AM

    How have you embedded the form on your website?

    Could you embed using the iFrame code and then check; https://www.jotform.com/help/148-getting-the-form-iframe-code/?

  • Megan_Forrest
    Replied on November 24, 2021 at 3:52 AM

    Hi Gerard, it was actually a problem with our server so completely our fault. Thank you for your swift reply, we appreciate it!