Need to make my form mobile responsive.

  • 67PallMall
    Asked on November 4, 2021 at 5:56 AM

    Hello Jot Form support team,

    My form https://form.jotform.com/212823942649059 is currently not responsive when looking at on a mobile and I hope you can help me!

    Thanks,

    E

    Jotform Thread 3482645 Screenshot
  • Rehan Support Team Lead
    Replied on November 4, 2021 at 7:24 AM

    Greetings,

    I've checked your form on the Mobile preview and it seems to be showing correctly.

    1636024943 6183c26f470cc  Screenshot 10

    You can check it in a different browser if it is still not showing correctly on your end.

    Should you need further assistance then please let us know.

    Thanks

  • 67PallMall
    Replied on November 4, 2021 at 7:28 AM

    Hello Rehan,

    Thank you for your message. Yes, I've managed to fix this but not all of the form is responsive - did you scroll through?


    E

  • Jovanne JotForm Support
    Replied on November 4, 2021 at 8:13 AM

    Hi,

    Are you perhaps referring to the "Button Checkboxes" widget?

    If so, please allow me some time to check on this and I will get back to you as soon as I have more information.

    Thank you!

  • Jovanne JotForm Support
    Replied on November 4, 2021 at 8:25 AM

    Hi,

    Please try adding this custom CSS code to the widget's CSS code section:

    @media only screen and (max-width: 480px){
     div#checkbox-container {
      overflow: scroll;
    }
    }


    1636028652 6183d0ecaee14  Screenshot 10

    Please give it a try and let us know how it goes.

  • 67PallMall
    Replied on November 4, 2021 at 1:14 PM

    Hello Jovanne,

    Thank you for your help with the button check boxes i've added this to the CSS. I was looking more generally, for example there's an overlay of text when you move down in the Biography section. Some of the products overlap etc.

    thanks,

    E

  • 67PallMall
    Replied on November 4, 2021 at 1:15 PM

    1636046151 61841547d6593 jot form bi Screenshot 10

  • Jovanne JotForm Support
    Replied on November 4, 2021 at 4:49 PM

    Hi,

    Please allow me some time to check on this and I will get back to you as soon as I have more information.

    Thank you.

  • Jovanne JotForm Support
    Replied on November 4, 2021 at 5:07 PM

    Hi,

    It appears that you have declared a CSS code that greatly affects the layout of your form in mobile view. Can you please try removing the height property in #id_39?

    See the image attached:

    1636060009 61844b69c0c61  Screenshot 10

    From my mobile view, it will look like this:

    1636060039 61844b87a0950  Screenshot 21

    Please give it a try and let us know if you need further assistance.

    Thank you.