Fail to upload file to form

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    Asked on November 04, 2021 at 09:38 AM

    hi, i can upload file to my form. i have followed all the guide on youtube, still not working. Please help

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    Answered on November 04, 2021 at 11:09 AM

    Greetings, after creating your form in form builder, you will see the button to add form element. When you click that button, you will reach many elements and widgets that you can add to your form. Under the simple elements heading, there is an option to upload files. This element you can add files to your form. Also, when the element is clicked on the form, the settings icon appears. You can customize the file upload process in this area. You can customize acceptable file extensions. You can see it more clearly in the screenshot I attached. Have a nice day

    1636039010_6183f96289cd9_Screen Shot 202

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    Answered on November 04, 2021 at 11:21 AM

    there's no button for me to upload the file, i tried to drag and drop the file i want to attach with, but it dont work.

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    Answered on November 04, 2021 at 11:26 AM


    Thank you for letting us know.

    Could you put the field in one of your form and give a link to the form? That way we will able to investigate directly on your form.

    Best regards

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    Answered on November 04, 2021 at 01:06 PM


    Unfortunately, we had a problem with the upload field, however, our developers notified us that the problem should be resolved now. Can you please test your form again?

    If you notice any additional problems, please let us know.

    Thank you for your cooperation.