Conditions and attachments not working - No on can submit responses

  • cmfitsemons
    Asked on November 4, 2021 at 10:48 AM

    Need HELP, my users can't submit anything. Thank you.

    1636037322 6183f2ca4336a  Screenshot 10

    1636037162 6183f22a23089  Screenshot 21

  • Marco JotForm Support
    Replied on November 4, 2021 at 12:25 PM

    Hello there,

    Thanks for reaching out to us.


    I made two test submissions on your form, to test both the conditions, but the form seems to work regularly, and I was able to submit it without a problem.

    Could you kindly tell us more about the issue?


    Thanks for your cooperation,

    Regards

  • cmfitsemons
    Replied on November 5, 2021 at 8:41 AM

    I talked to the user. She was on ie. Made her switch to Chrome and clear cache (appears to be user error). I am soooooo sorry to have troubled you.

  • Sonnyfer JotForm Support
    Replied on November 5, 2021 at 9:02 AM

    No worries. We're here to assist. Thank you for updating us and feel free to reach out again if ever you need help.