Account upgraded but can't remove logo

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    Chandler_Travis
    Asked on November 04, 2021 at 12:45 PM

    This account was upgraded to the silver plan. But when trying to remove branding on the forms, it says I need to upgrade. Did the plan change not go through?

    Thanks for your help!

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    Christopher_T
    Answered on November 04, 2021 at 02:10 PM

    Greetings,

    Your subscription was refunded and your account is back to the FREE plan.

    Best Regards