Account upgraded but can't remove logo

  • Profile Image
    Asked on November 04, 2021 at 12:45 PM

    This account was upgraded to the silver plan. But when trying to remove branding on the forms, it says I need to upgrade. Did the plan change not go through?

    Thanks for your help!

  • Profile Image
    Answered on November 04, 2021 at 02:10 PM


    Your subscription was refunded and your account is back to the FREE plan.

    Best Regards