Updates to Form Page and Google Sheet Integration

  • WineAccessClub
    Asked on November 5, 2021 at 2:42 PM

    Hi,

    I added an additional field to this form page ("Business name for address below (if applicable)") and I tried refreshing the google sheet integration, however, the new field is not showing up on my google sheet. How do I get the integrated google sheet to update with the new field?

    Thank you for your help,
    Kate

  • Kenneth JotForm Support
    Replied on November 5, 2021 at 4:56 PM

    Thank you for reaching support,

    Please note that adding new fields or changing field names/labels breaks the google sheet integration.

    So once you do, please disconnect it and reconnect it back.

    Also, make a test submission to make sure the new field is added to the Google Sheet.

    I will also clear your form cache so let us know how it goes.

    Best.