Help Selecting Multiple Fields

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    heatherdances
    Asked on November 09, 2021 at 09:02 AM

    I have never had this issue before but I use "Show/Hide" fields and I can usually use shift/ctrl to select multiple but then when I click save, it unclicks all of the fields I clicked on.


    Thanks!

  • Profile Image
    Basil
    Answered on November 09, 2021 at 09:15 AM

    Hi,

    I have tested it in my account and conditions are appearing to apply when you click the save option.

    I have cleared your cache, can you please test it again?

    Looking forward to your reply.

  • Profile Image
    heatherdances
    Answered on November 09, 2021 at 09:55 AM

    It is still not working in Chrome. I got it to work in Firefox. I have another completely separate question, the reason this all started was because I needed to delete some fields in my form. When I do that, it messes up all of the conditions. What is the best way to edit fields that are a part of a condition without having to redo them all? Thank you!

  • Profile Image
    Zahra_S
    Answered on November 09, 2021 at 10:21 AM

    Hi there,

    Could you share us the form link so we test it on our end. I would recommend to reset all of the conditions and remove those that are not related to the deleted fields. It will be easier for you so that you don't have to redo them all again.

    I hope this helps. Feel free to ask for further queries.

  • Profile Image
    heatherdances
    Answered on November 09, 2021 at 10:36 AM
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    Girish
    Answered on November 09, 2021 at 12:59 PM

    I checked your form condition page and can see that multiple fields are selected in the Show multiple and Hide multiple sections of the conditions. Are you still facing any issues?