What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Why was my form disabled?Asked by AudiLists on March 21, 2014 at 12:28 PM
Yesterday we recieved notification that our account was almost at its limit for submissions, and that the forms would be disabled today. However, we completed a few of the requirements for obtaining additional submissions and my account currently says we have 188 of 200 submissions for this month.
Why were the forms disabled when we increased our monthly quota before we reached our max? Please advise.
I checked AudiLists account and found a premium account, that is far from its limits. Can you please provide us the account username or the form's url so we can look better into this question?