What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Our captcha function works fine for most of our users, but a few users have complained that the captcha never loads.

    Asked by nancyelaine on March 22, 2014 at 09:43 AM
    Page URL:

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    JotForm Support

    Answered by Welvin on March 22, 2014 at 05:37 PM


    I noticed the same issue, and it's probably cause by a script conflict between your website scripts and the form embed codes which utilize Javascript method.

    Please re-embed your form using our iFrame Method: Getting the Form iFrame Code. iFrame shouldn't create any conflict and should fix the issue.