Our captcha function works fine for most of our users, but a few users have complained that the captcha never loads.

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    nancyelaine
    Asked on March 22, 2014 at 09:43 AM
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    Welvin
    Answered on March 22, 2014 at 05:37 PM

    Hi,

    I noticed the same issue, and it's probably cause by a script conflict between your website scripts and the form embed codes which utilize Javascript method.

    Please re-embed your form using our iFrame Method: Getting the Form iFrame Code. iFrame shouldn't create any conflict and should fix the issue.

    Thanks