Why isn't the credit card option showing?

  • lifeworkspt
    Asked on November 17, 2021 at 2:00 PM

    Hey guys--

    In the editor, I can see the Credit Card option:

    1637175528 619550e896819  Screenshot 10


    On the LIVE version, I cannot:

    1637175473 619550b10e704  Screenshot 21

    We've had many people sign up for this class, and were under the assumption that they had paid for the course.


    Can you clarify what's happening?

  • Amin JotForm Support
    Replied on November 17, 2021 at 6:20 PM

    Hi there,

    Thanks for reaching out to us!

    Please disconnect the payment integration as shown below then integrate again.

    1637191171 61958e038df8d  Screenshot 10

    Please give it a try and let us know how it goes.