additional $5 delivery charge not showing up on the invoice

  • Tafadzwa
    Asked on November 18, 2021 at 7:27 PM

    Hi, I am having issues with the additional $5 delivery charge not showing up on the invoice total. At the top of the invoice it has the correct total but at the bottom of the invoice it shows a total minus the $5 delivery charge. The additional delivery charge is done through conditionals but I do not understand why it is not showing up in the invoice total. Please help. Thank you.



    Jotform Thread 3523625 Screenshot
  • Sonnyfer JotForm Support
    Replied on November 18, 2021 at 10:59 PM

    Hi there - Apologies for the inconvenience.

    As your $5 delivery charge is outside of the Product List, I'm afraid it can't be included in the Invoice's payment area.

    If you wish to have it included, please use enable shipping under the payment settings.

    1637294305 619720e1739c5  Screenshot 10