How can i turn off the automatic google recapture from my form?

  • Profile Image
    Asked on November 23, 2021 at 06:15 AM

    Please i want the recapture function turned of on my contact form, Jotform will be a masterpiece without the unnecessary automatic google recapture

    Here's the link to my form

    Another thing is the recapture is impossible to fill on mobile

    Can you please just remove that function completely, i see alot of people have already complained about this same completely unnecessary function.

    What's the point of creating a very simple contact form that stresses people out when they try to opt in?

  • Profile Image
    Answered on November 23, 2021 at 08:10 AM

    Unfortunately, the free account could not be whitelisted.

    It could be that their IP address was flagged for spam from our end. That is why an extra layer of protection was added before the user can submit the form.

    Jotform doesn't whitelist free plan users because of spam. Sorry for the inconvenience.