I did not authorize this purchase

  • Ellen A Nordick
    Asked on November 25, 2021 at 10:06 AM

    I did not authorize this purchase. Please refund immediately. I will be contacting my bank and telling them to deny this purchase.

  • Jovanne JotForm Support
    Replied on November 25, 2021 at 10:08 AM

    Hi Ellen, thank you for contacting support.

    For verification purposes, kindly provide us with these details:

    1. Last 4 digits of the credit card
    2. Expiration date
    3. Amount charged
    4. Type of card (visa, amex, etc)
    5. Date of transaction

    We look forward to your response.