What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
My form did not get disabled in the date I set upAsked by RainbowChorale on March 28, 2014 at 01:14 PM
Form was suppose to turn off. I set it to expire at noon in preferences. Did not work
style size font
I confirm that your form is disabled. Upon trying to submit it this message is displayed:
So, the Expiration setting did work.
Please let us know if you need further assistance with this inquiry.
It did not work on my end. Could the reason be that I did not update the embedded form after I changed the preferences?
However, on a different note. Is that the warning message that you got? Because that is not what was set up. Your screenshot looks like the generic message. I created customized message text?
Yes - You have embedded the form using the source code -so the submissions keep coming through -
Here's your form embedded using the source code: - https://shots.jotform.com/titus/test20.html
Here's your form embedded using the Iframe embed code - https://shots.jotform.com/titus/test21.html
Ideally - the form does not show when expired:
If you use the source code - the form will keep working.
I have submitted a feature request that will allow you to embed your form using the source code while suppoting the form expiry date. If implemented - this thread will be updated.
In the meantime - please use the Iframe embed code - or the default embed script.
My colleagues warning message was achieved from Isolated tests - we do our testing separately -
I did not know there were limitations to using the source. I think I will experiiment with the i-frame method next. Thank you for your help. Ands thanks for checking on the error message.
On behalf of my colleague you're welcome.
Should you encounter issues similar to this, feel free to message us here.
Hello again, RainbowChorale, do you have your HTML file rcd-tickets-FFF.htm with you? I'm trying to replicate the problem you encountered but so far I'm not successful. So I was wondering if I can check your fie instead and see what's going on.
Thank you liyam. Unfortunately, I have deleted that file. But I think we have solved the original problem. I am now using the i-frame method to display the current form on the page. On the previous form, I copy-pasted the source code into my Dreamweaver code. In hindsight, that was a bad idea because I often tweak the form several times. The i-frame seems to be working great.
Here's a form I have set up now: http://www.therainbowchorale.org/rcd-tickets-rainbowwave2.htm. Feel free to check it out. It is very similar to the one you inquired about.
Our developer has recieved your message.
Thank you for creating the page -
The problem does not seem to happen anymore.
If you find this issue to still be persistent, please let us know.