- RainbowChoraleAsked on March 28, 2014 at 01:14 PM
Form was suppose to turn off. I set it to expire at noon in preferences. Did not work
- EliezerNAnswered on March 28, 2014 at 02:13 PM
I confirm that your form is disabled. Upon trying to submit it this message is displayed:
So, the Expiration setting did work.
Please let us know if you need further assistance with this inquiry.
- RainbowChoraleAnswered on March 28, 2014 at 05:18 PM
It did not work on my end. Could the reason be that I did not update the embedded form after I changed the preferences?
However, on a different note. Is that the warning message that you got? Because that is not what was set up. Your screenshot looks like the generic message. I created customized message text?
- JotForm SupportTitusNAnswered on March 28, 2014 at 06:32 PM
Yes - You have embedded the form using the source code -so the submissions keep coming through -
Here's your form embedded using the source code: - https://shots.jotform.com/titus/test20.html
Here's your form embedded using the Iframe embed code - https://shots.jotform.com/titus/test21.html
Ideally - the form does not show when expired:
If you use the source code - the form will keep working.
I have submitted a feature request that will allow you to embed your form using the source code while suppoting the form expiry date. If implemented - this thread will be updated.
In the meantime - please use the Iframe embed code - or the default embed script.
My colleagues warning message was achieved from Isolated tests - we do our testing separately -
- RainbowChoraleAnswered on March 28, 2014 at 09:12 PM
I did not know there were limitations to using the source. I think I will experiiment with the i-frame method next. Thank you for your help. Ands thanks for checking on the error message.
- JotForm SupportEltonCrisAnswered on March 28, 2014 at 10:01 PM
On behalf of my colleague you're welcome.
Should you encounter issues similar to this, feel free to message us here.
- JotForm SupportliyamAnswered on April 02, 2014 at 01:04 PM
Hello again, RainbowChorale, do you have your HTML file rcd-tickets-FFF.htm with you? I'm trying to replicate the problem you encountered but so far I'm not successful. So I was wondering if I can check your fie instead and see what's going on.
- RainbowChoraleAnswered on April 02, 2014 at 01:29 PM
Thank you liyam. Unfortunately, I have deleted that file. But I think we have solved the original problem. I am now using the i-frame method to display the current form on the page. On the previous form, I copy-pasted the source code into my Dreamweaver code. In hindsight, that was a bad idea because I often tweak the form several times. The i-frame seems to be working great.
Here's a form I have set up now: http://www.therainbowchorale.org/rcd-tickets-rainbowwave2.htm. Feel free to check it out. It is very similar to the one you inquired about.
- JotForm SupportTitusNAnswered on April 02, 2014 at 02:56 PM
Our developer has recieved your message.
Thank you for creating the page -
- JotForm SupportliyamAnswered on April 13, 2014 at 12:28 AM
The problem does not seem to happen anymore.
If you find this issue to still be persistent, please let us know.