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RainbowChoraleAsked on March 28, 2014 at 1:14 PM
Form was suppose to turn off. I set it to expire at noon in preferences. Did not work
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RainbowChoraleReplied on March 28, 2014 at 5:18 PM
It did not work on my end. Could the reason be that I did not update the embedded form after I changed the preferences?
However, on a different note. Is that the warning message that you got? Because that is not what was set up. Your screenshot looks like the generic message. I created customized message text?
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TitusNReplied on March 28, 2014 at 6:32 PM
Hello,
Yes - You have embedded the form using the source code -so the submissions keep coming through -
Here's your form embedded using the source code: - https://shots.jotform.com/titus/test20.html
Here's your form embedded using the Iframe embed code - https://shots.jotform.com/titus/test21.html
Ideally - the form does not show when expired:
If you use the source code - the form will keep working.
I have submitted a feature request that will allow you to embed your form using the source code while suppoting the form expiry date. If implemented - this thread will be updated.
In the meantime - please use the Iframe embed code - or the default embed script.
***
PS
My colleagues warning message was achieved from Isolated tests - we do our testing separately -
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RainbowChoraleReplied on March 28, 2014 at 9:12 PM
I did not know there were limitations to using the source. I think I will experiiment with the i-frame method next. Thank you for your help. Ands thanks for checking on the error message.
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Elton Support Team LeadReplied on March 28, 2014 at 10:01 PM
@RainbowChorale
On behalf of my colleague you're welcome.
Should you encounter issues similar to this, feel free to message us here.
Regards!
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liyamReplied on April 2, 2014 at 1:04 PM
Hello again, RainbowChorale, do you have your HTML file rcd-tickets-FFF.htm with you? I'm trying to replicate the problem you encountered but so far I'm not successful. So I was wondering if I can check your fie instead and see what's going on.
Thanks.
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RainbowChoraleReplied on April 2, 2014 at 1:29 PM
Thank you liyam. Unfortunately, I have deleted that file. But I think we have solved the original problem. I am now using the i-frame method to display the current form on the page. On the previous form, I copy-pasted the source code into my Dreamweaver code. In hindsight, that was a bad idea because I often tweak the form several times. The i-frame seems to be working great.
Here's a form I have set up now: http://www.therainbowchorale.org/rcd-tickets-rainbowwave2.htm. Feel free to check it out. It is very similar to the one you inquired about.
Thanks again.
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TitusNReplied on April 2, 2014 at 2:56 PM
Our developer has recieved your message.
Thank you for creating the page -
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liyamReplied on April 13, 2014 at 12:28 AM
The problem does not seem to happen anymore.
If you find this issue to still be persistent, please let us know.
Thanks.