What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I need to UPGRADE

    Asked by SPUDBah on March 29, 2014 at 03:41 AM

    Dear,

     

    i am getting over qouta

     

    i need to upgrade profile to bigger i need swift response as i cannot use it for now!!!!

    i've tried to make it direct online but getting stucked no response from website.

     

    Apprecaite swift response.

  • Profile Image
    JotForm Support

    Answered by jonathan on March 29, 2014 at 04:00 PM

    Hi,

    We apologize for the delayed response.

    I have checked your PREMIUM account and noted that you had exceed your allowed submission Monthly limits. Since you are at PREMIUM, you can upgrade to the higher paid plan.

    Please follow this steps to upgrade

    1. Make sure you are logged in to your SPUDBah JotForm account at https://www.jotform.com/login

    2. Then click on the UPGRADEb button of the preferred higher plan (Economy or Professional) in the JotForm Pricing Page https://www.jotform.com/pricing


    3. Just follow the instructions on the succeeeding screens to process the payment.

    4. Once you have completed the payment, you can verify the upgrade by going to your JotForm My Accounts page https://www.jotform.com/myaccount/

     

    Please inform us if you need further assistance.

    Thanks!