What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Forms Management

    Asked by lawrenceink on March 29, 2014 at 11:25 AM

    I want to keep all of our forms in my main account. I have one user that has created some forms I need to copy. Currently I am a sub-account user on her account. 

    So

    How can I best copy her forms to my main account?

    Secondly when I add sub-accounts on my main account will the forms be held in my main account?

    management sub-account all
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    JotForm Support

    Answered by jonathan on March 29, 2014 at 06:14 PM

    Hi,

    You can copy forms using this guide

    http://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL

    --

    The answer to 2nd question is Yes. As the main account, you own the forms. Sub-accounts/users can be given permission only by the main account(you). Please refer also to this guide

    http://www.jotform.com/help/232-How-to-Share-Forms-with-a-Sub-Account-User

     

    Thanks!

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    Answered by lawrenceink on March 30, 2014 at 08:56 AM

    Yes, I have tried this, but it keeps saving the cloned form in the shared forms not my forms. How can I resolve this?

  • Profile Image

    Answered by Cesar on March 30, 2014 at 03:15 PM

    Is the user in question a sub-account user? Please try the cloning step by not having the user as a sub-account of another account.

    Do let us know if the issue persists after performing such step. Thank you.