- lawrenceinkAsked on March 29, 2014 at 11:25 AM
I want to keep all of our forms in my main account. I have one user that has created some forms I need to copy. Currently I am a sub-account user on her account.
How can I best copy her forms to my main account?
Secondly when I add sub-accounts on my main account will the forms be held in my main account?
- JotForm SupportjonathanAnswered on March 29, 2014 at 06:14 PM
You can copy forms using this guide
The answer to 2nd question is Yes. As the main account, you own the forms. Sub-accounts/users can be given permission only by the main account(you). Please refer also to this guide
- lawrenceinkAnswered on March 30, 2014 at 08:56 AM
Yes, I have tried this, but it keeps saving the cloned form in the shared forms not my forms. How can I resolve this?
- CesarAnswered on March 30, 2014 at 03:15 PM
Is the user in question a sub-account user? Please try the cloning step by not having the user as a sub-account of another account.
Do let us know if the issue persists after performing such step. Thank you.