Trouble viewing a submitted video

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    Kathleen McCarthy 
    Asked on November 29, 2021 at 10:20 AM

    If a company uses Jotform to accept video submissions- and sends an email confirming receipt of submission with the video file attached- would I be able to see the video from that link if I don’t have Jotform? Am questioning whether the video was properly sent. I get this reply when I click on the video link:


    Back to Jotform.com

    Whoops!

    Unfortunately, the page you were looking for could not be found. It may be temporarily unavailable, moved or no longer exists. Please check your spelling and retry.

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    Johann_A
    Answered on November 29, 2021 at 11:59 AM

    Greetings,

    Can you please provide us with the URL of the form? We will check if we can find this submission.

    Johann