Trouble viewing a submitted video

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    Kathleen McCarthy 
    Asked on November 29, 2021 at 10:20 AM

    If a company uses Jotform to accept video submissions- and sends an email confirming receipt of submission with the video file attached- would I be able to see the video from that link if I don’t have Jotform? Am questioning whether the video was properly sent. I get this reply when I click on the video link:

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    Answered on November 29, 2021 at 11:59 AM


    Can you please provide us with the URL of the form? We will check if we can find this submission.