-
mitravelAsked on December 1, 2021 at 2:27 AM
I currently have the bronze membership and valid till 26 April 2021, If I upgrade does that mean that the new membership won't start until April 2021? as its pointless starting now if my current plan doesn't tend till April 2021.
I look forward to your response
Daniel
-
Vick_W Jotform SupportReplied on December 1, 2021 at 2:38 AM
Hi Daniel,
Please be informed that if you buy a subscription now then the new plan will start from today. The current subscription will automatically end.
The unused time in the subscription that is already active will be adjusted and you'll be paying the difference only.
Let us know if you have any other questions.
Thanks
-
harshkhanwaniReplied on December 1, 2021 at 2:45 AM
Hello Daniel, I was facing the same issue. But it has been solved now. Whenever required I will renew my subscription. myolsd