How do users update my app if I make changes?

  • Laura_Laforce
    Asked on December 2, 2021 at 2:16 AM

    Just wondering now that we can build our own app...how do our users update the app if I make changes to it?

  • Rehan Support Team Lead
    Replied on December 2, 2021 at 2:49 AM

    Greetings,

    I'm not sure what you mean by "How do users update the app". Are you referring to the user-installed version of the app?

    Any changes you make in the App as the App owner the changes will be reflected installed app automatically. You can try this on your end by testing the app on your mobile device.

    Should you have any questions then please let us know.

    Thanks

  • Laura_Laforce
    Replied on December 3, 2021 at 4:02 PM

    The new feature to build your own app for our users or customers to download onto their mobiles.

    If I change anything on our app whether its a page or add a page, will it update automatically or will the user have to uninstall and reinstall the app again and again...or is there an update feature sent to the user of the app to update. I have tested the app on my own phone but it does not appear to show any changes that I made after the install on my phone. There has to be a way to show that there is an update of the app available to download to update it to the current state.

  • Cecile JotForm Support
    Replied on December 3, 2021 at 4:15 PM

    Greetings!

    Yes, the app will update automatically if there are changes made. The users do not have to reinstall the app and there will be no update feature sent to the user.

    Let us know if you have any other concerns. 

    Thank you.

  • substanceteams
    Replied on December 10, 2021 at 5:08 PM

    I found that the app that has been downloaded on devices will not be updated with new change unless the app is fully closed in the device and re-opened.

  • Cecile JotForm Support
    Replied on December 10, 2021 at 5:24 PM

    Yes, you are right as closing the app and reopening it will allow the app to refresh.

    Should you have further inquiries, kindly let us know.

    Thank you.