File attachment

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    pan_jan
    Asked on April 03, 2014 at 10:30 AM

    If I get paid version can I attach files larger than 1 MB?

     

    thanks

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    Carina
    Answered on April 03, 2014 at 11:42 AM

    Please consult our guide on how to change the file max size:

    http://www.jotform.com/help/33-Changing-the-Upload-Size-Limit

    This is available to free accounts, the difference is the account's available space and monthly submissions. The maximum size for a file is 1Gb but this need to be in accordance with the free space allowed to the account's plan.

    You can see the conditions in more detail here.

    Let us know if we can be of more assistance.