Unexpected recaptcha on the account

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    sdpphotography1
    Asked on December 09, 2021 at 03:00 PM

    Hello, due to our business seasonality, we have much more forms submissions lately. It looks that it made your service start using recaptcha on us because of that. Is there anything we could do to eliminate going through captcha each time our forms are submitted? Looks like we are in your black list :)


    Kind Regards,

    Dmitri

  • Profile Image
    Samuel
    Answered on December 09, 2021 at 04:12 PM

    Hi there,

    I've sent a request to our Review team to see if they can whitelist your account to prevent that from happening again.

    Please give them some time to check on your account and forms. We'll get back to you via this thread as soon as we heard back from them.

    We appreciate your patience and understanding in this matter.

    Thank you!